EOTech Factory Contacts
EOTech's general business hours are between 8:00 AM & 5:00 PM EST; you can contact us for support via:
- Phone: 734-741-8868
- Fax: 734-741-8221
- E-Mail: general@l-3com.com
- Repair & Service: Doreen.Flummerfelt@l-3com.com
EOTech provides both pre-sales application support and post sales product support for the HOLOgraphic Weapon sight (HWS). In addition we stand ready to respond to common questions on order status, pricing, product availability, billing, etc. Primary and secondary contact names are listed along with their extension.
| Contact Reason | Primary | Secondary |
|---|---|---|
| Pricing - Domestic Sales | Russ McCallister (734-572-2170) Deb Snider (734-572-2203) | Theresa Helm (734-572-2171) |
| Pricing - International Sales | Theresa Helm (734-572-2171) | Dennis Finnegan (734-572-2176) |
| Pre-sales Application Support | Russ McCallister (734-572-2170) Deb Snider (734-572-2203) | |
| Mounting Questions | Russ McCallister (734-572-2170) | Deb Snider (734-572-2203) |
| Literature Requests | Russ McCallister (734-572-2170) Deb Snider (734-572-2203) | Russ McCallister (734-572-2170) |
| Product Availability | Deb Snider (734-572-2203) | Russ McCallister (734-572-2170) |
| Delivery Status | Deb Snider (734-572-2203) | Russ McCallister (734-572-2170) |
| Repair Service | Doreen Flummerfelt (734-572-2178) | Russ McCallister (734-572-2170) |
| International Sales - Europe | Dennis Finnegan (734-572-2176) | Theresa Helm (734-572-2171) |
| International Sales - Far East | Dennis Finnegan (734-572-2176) | Theresa Helm (734-572-2171) |
| International Sales - East Asia | ACI Connections Inc. (662-253-9039) | Theresa Helm (734-572-2171) |
| DoD/Government Sales | Ed Schoppman (734-572-2295) | Deb Snider (734-572-2203) Russ McCallister (734-572-2170) |
| Invoice/Billing | Tonya Barr (734-572-2161) | Cheryl Beaudoin (734-572-2163) |